Password Reset

Reset Your ChatCouncil Password

Get back into your mental health account quickly and securely. ChatCouncil keeps all your therapy history and progress safe while you reset your password.

How Password Reset Works

  1. Enter your account email
  2. Check your inbox for our message
  3. Click the secure reset link
  4. Create a new strong password
  5. Your new password is now good to use

Your data is protected during this process. None of your therapy history or journal entries will be lost.

Having Trouble?

  • Check your spam and junk folders
  • Make sure you're using the right email
  • Wait up to 10 minutes for the email to arrive
  • Contact support if you need help
  • Our support email is support@chatcouncil.com

ChatCouncil takes security seriously. Our password reset system uses bank-level encryption to protect your mental health information.

Why Members Love ChatCouncil

  • Available 24/7 - no appointment needed
  • Private and confidential
  • Improves with regular use
  • Works alongside traditional therapy

Enter your user account's verified email address and we will send you a password reset link.